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Privacy Policy
How Nostalgie collects, uses and protects your personal information.
This policy explains what personal information Nostalgie Fragrances, Kuwait (“we”) collects when you shop with us online or in our boutique, and how we use it.
What we collect
- Order details: your name, email, phone number, delivery address and what you bought.
- Account details: if you create an account, your sign-in email, saved addresses, wishlist and preferences such as language.
- Loyalty: if you join the Nostalgie Circle, your points, tier and rewards.
- Payments: handled by our payment provider Hesabe. We never see or store your full card number.
- Technical data: essential cookies that keep your basket and sign-in working, and basic logs that keep the site secure.
How we use it
To process and deliver your orders, to contact you about them, to run your account and loyalty membership, to prevent fraud, and — only if you agree — to send you news about launches and offers. You can unsubscribe at any time.
Who we share it with
Only the partners who help us serve you: our payment provider (Hesabe), our couriers (Riders in Kuwait, DHL internationally), and the platform that runs our loyalty programme. Each receives only what it needs. We do not sell your information.
How long we keep it
Order records are kept for as long as required by Kuwaiti law for accounting purposes. Account and loyalty data are kept while your account is active and deleted on request.
Your choices
You can view and update your details in your account, ask us for a copy of the information we hold, or ask us to delete it. Contact us through the details on our Contact page.
Changes
We may update this policy from time to time. The latest version is always on this page.